Remote Systems' Support
Advanced Remote Maintenance and Support Unit for Embedded Systems
Edge 2 Systems’ ReSS technology represents a paradigm shift in how organizations maintain, monitor, and manage sophisticated equipment deployed in the field. Our innovative approach allows for real-time support, diagnostics, and operational assistance regardless of location or network constraints, ensuring reliable connectivity, comprehensive support, and enhanced operational efficiency.
While remote system access has been a mainstream technology for years, our solutions differentiate themselves through two unique capabilities:
- The ability to remote systems which may not be designed for remote access.
- The ability to provide functionality over severely constrained networks with high latency, low bandwidth, and high jitter.
This dual advantage makes our Remote Systems’ Support technology invaluable for defense, industrial, and critical infrastructure applications where equipment reliability is paramount.
Key Features
EDGE MAINTENANCE
Maintaining complex, mission-critical systems presents significant operational challenges. ReSS enables reliable remote specialist support, streamlining maintenance processes and ensuring high-performance standards with minimal on-site intervention.
EFFICIENCY
Managing large-scale operations with limited specialist resources is demanding. ReSS empowers smaller teams to resolve issues remotely, maximizing expert efficiency and driving sustainable productivity across your organization.
COVERAGE
Providing consistent global support for dispersed assets is often limited by infrastructure constraints. ReSS extends advanced maintenance coverage without requiring legacy equipment upgrades or high-bandwidth network investments.
SAVINGS
Minimizing production losses and reducing travel costs for expert teams is essential. ReSS enables secure, remote maintenance of global assets, delivering tangible savings and optimizing operational expenditure.
Deploying remote maintenance in harsh, bandwidth-constrained environments is challenging. Field-Linq, a rugged tele-maintenance assistant, enables Level 3 and 4 repairs remotely, ensuring reliable operations under extreme field conditions.
Securing remote maintenance sessions across multiple field units requires robust connectivity. Base-Linq’s Trust Management Framework ensures secure, multi-point access, allowing experts to support several Field-Linq systems simultaneously.
Remote Systems’ Support v3
Next Generation of Tele-Maintenance
The latest evolution of our Remote Systems Support (ReSS) technology marks a significant leap forward with the integration of cutting-edge Augmented Reality (AR) capabilities. ReSS v3 is engineered to transform how specialist teams interact with field operations, bringing a new dimension of precision, situational awareness, and operational efficiency to remote maintenance tasks. With hyper-realistic AR overlays, teams can now visualize field environments in real time, assess critical systems with enhanced depth and clarity, and deliver expert guidance with pinpoint accuracy, regardless of distance or terrain complexity. Whether it's troubleshooting a complex system, performing rapid diagnostics, or coordinating high-stakes repairs, ReSS v3 ensures mission-critical support is always within reach.
ReSS v3 Features
Enhanced Connectivity
Advanced communication protocols ensuring reliable and remote operations.
User-Centric Interface
Intuitive design reduces training time and accelerates productivity.
Advanced Tele-Maintenance
More comprehensive support capabilities for efficient field operations.
Augmented Reality Integration
Revolutionary visualization technology for precise guidance.
Heads-Up Display
Hands-free information access for field technicians.
Compact Design
Easily portable form factor that fits conveniently into a backpack.
Empower Operations, Anywhere
ReSS Puts Mission-Critical Support Within Immediate Reach
Empower your teams with next-gen real-time, expert-driven remote maintenance support that overcomes distance, bandwidth, and complexity-ensuring critical operations stay agile, connected, and mission-ready.
Experience ReSS in action — request a personalized demo and see operational excellence redefined.
Copilot
Readily Available L3/ L4 Support
Co-Pilot delivers advanced technological capabilities that enable remote maintenance in challenging environments with limited support infrastructure. The system's robust connectivity architecture ensures a stable link between field equipment and remote experts, allowing technicians to manage system controls, access diagnostics data, and guide on-site personnel through complex procedures in real-time.
Dedicated to empowering India’s defense, security, and critical infrastructure sectors, we engineer robust, high-performance systems that address complex operational challenges through innovative hardware solutions, secure software architectures, seamless integration, and management procedures.
Tele-Wise
Real-Time Tactical Awareness for Smarter Command Decisions
Tele-Wise enhances the decision-making capabilities of command and control centers by providing real-time tactical domain awareness from remotely deployed surveillance resources. This system delivers remote connectivity even to legacy systems deployed in the field and supports seamless integration with decision-grid components to enhance command functions. Tele-Wise serves as an invaluable tool for command teams planning to remotely monitor and manage operational theaters, providing the critical information advantage needed in complex environments.
